From the archive · Case study for review

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Debenhams Kiosk / From the archive

A helping hand.
Right in store.

Lead Digital Designer / UX · UI

Project at a glance

In-store first

Debenhams’ first kiosk, as described in the original portfolio.

Touchscreen

Assistance with customer purchases and queries.

Historical details from the original portfolio. Figures, attribution and dates to confirm before publication.

01 / The brief

Bring digital help
onto the shop floor.

The project involved designing the interface for Debenhams’ first in-store kiosk. The brief centred on helping customers with purchases and queries through a touchscreen.

02 / The approach

A closer look
at the experience.

The original portfolio provides the interface visuals below, but little detail about the design decisions. Additional copy will explain the customer tasks, testing and my specific contribution. The award is mentioned in the source, but its name and date still need confirmation.

Details to complete ↗

Add dates, collaborators and a specific decision that shows my contribution. Confirm any reported outcomes and add further assets where available.

Original case study ↗
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