Case study prototype · Draft narrative · Evidence and personal contribution to confirm

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BOOM chatbot and design system / Case study in progress

A little character.
Strong foundations.

The conversations and shared design language behind boom.

The story to come

Help for customers.
Tools for the team.

This case study will bring together Abi’s conversational experience and the design system behind boom. Detailed content will be added here.

The existing drafts below give a first look at both parts of the work.

Abi
Happy
Thinking
Warning
Voice
Recording
Confirmed
Error
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A new role, a project, or just a conversation.