From the archive · Case study for review

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Lloyds - Mortgages / From the archive

A big decision.
A clearer next step.

UI · App design

Project at a glance

Home-buying journey

An app for editing, managing and tracking progress.

Protection

Life cover considered within the process.

Historical details from the original portfolio. Figures, attribution and dates to confirm before publication.

01 / The brief

Make a difficult
process feel human.

The brief focused on Life Cover and Critical Illness applications for first-time buyers and young families. The design explored a mortgage companion that made costs, benefits and progress easier to understand.

02 / The approach

Clarity builds
confidence.

Friendly, conversational design supported an honest explanation of protection. Users could review and adjust their information as their circumstances changed. The work presents a product direction; no conversion uplift was supplied in the original story.

Details to complete ↗

Add dates, collaborators and a specific decision that shows my contribution. Confirm any reported outcomes and add further assets where available.

Original case study ↗
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